• Ömeravni Mh. İnebolu Sk. No:67 Kabataş/Beyoğlu/İstanbul
  • +90 212 249 44 48

CHW MANAGER – IDLEB

 

Base: Qah, Idlib, Syria Status: Fixed Term Contract
Expected Starting date: August 2019

 

  1. Dünya Doktorları Derneği

Dünya Doktorları Derneği (DDD) is a Turkish based humanitarian non-governmental organisation that facilitates access to healthcare for populations affected by armed conflict, violence, natural disasters, disease, famine, poverty and exclusion.

Our organization collaborates with partners and key stakeholders to implement projects that facilitate access to primary and secondary-level healthcare services to respond to the medical needs of displaced population.

DDD is the 16th member of the Doctors of the World International Network that is committed to meeting the health needs of vulnerable people globally.

 

  1. Mission

Since 2015, DDD implements programs in both Turkey and Syria providing refugee and IDP communities with free access to healthcare services. DDD works with a range of humanitarian professionals and technical experts to provide Primary Healthcare (PHC), Mental Health and Psychosocial Support (MHPSS)services as well as sexual and reproductive health (SRH).

Since the beginning of the Syria and Iraqi crises, Turkey has become host to over 3 million refugees, migrants and asylum seekers which led to an increasing demand for health services. In this context, DDD’s intervention aims to assist local public health systems in providing and improving access to health and health related services to vulnerable populations among refugees and migrants in Turkey, specifically in Hatay, Izmir and Istanbul. In Syria, DDD runs health facilities in Idlib and Afrin provinces to deliver health-related services to IDPs. 

 

  1. Hierarchical & Functional links

Based in Qah, Idlib Syria, the CHW manager is under the line management of the PHC medical manager. S/he will lead and supervise the community health workers in all clinics.

S/he will closely coordinate with team leaders, MHPSS supervisor and medical supervisor to ensure CHW component is implemented in a proper and effective way.

 

  1. Main Responsibilities
  • Direct technical supervision and line management of All CHWs
  • M&E
  • External coordination and community participation
  • Reporting
  • Other related tasks

 

  1. Function Details
    • Direct technical supervision and line management of All CHWs
  • Support in development of action plan and strategy for outreach activity (CHWs), with technical input from medical and MHPSS departments
  • provide technical support and facilitate trainings for CHWs, including on key data collection tools and tasks
  • ensure implementation of health-focused needs assessments, assess health seeking behaviors, access issues to health care and health priorities in each community and identify relevant messages accordingly with the support of team leaders and technical managers
  • identify effective community-based health promotion and education tools/methodology to be used by CHWs (including through home visits, group awareness raising, etc.)
  • Liaise with team leaders on a regular basis to ensure links between CHWs and DDD clinics
  • support CHW development and implement daily/weekly/monthly workplans in line with identified priorities and strategy with technical staff and team leaders
  • with CME Manager, follow up on capacity building needs of CHWs and implement adequate training plan in line with outreach strategy and ensure performance monitoring
  • ensure technical preparedness for the CHWs field visits and group sessions, including accompany CHWs during home visits and other outreach activities to provide on-the-job coaching, supervision and support
  • organize regular supervision and debriefing sessions with CHWs and Team Leaders, including Weekly meeting to discuss the achievements and challenges which faced the team and how to resolve them and to gathering the team records and activities which been done the previous period and input them in database. At the end of each meeting, discuss health topics with CHWs.
  • ensure close CHW performance monitoring and evaluation through regular field visit and CHWs performance evaluation
  • ensure continuous coordination between medical and MHPSS departments act as key focal point for all staff involved in the quality implementation of the CHW activities (including Field Coordinator, PHC Medical Manager, MHPSS Supervisor, Medical Supervisor, team leaders, Field Manager, HR Manager and Logistics Manager)
  • M&E
  • with support from MEAL department, develop monitoring system for CHW activity (indicators, targets, etc.) to monitor the effectiveness and quality of outreach activity
  • collect and analyze data/information related to CHWs activities
  • follow up on evaluation of effectiveness of outreach activity and follow up on recommendations from evaluation
  • External coordination and community participation
  • Liaison with other actors in the field also providing outreach/CHW activity
  • ensure communities are engaged in designing the community outreach activities
  • To attend the health committees as an observer to better understand the needs and offer medical answers/explanations when needed
  • Reporting
  • Ensure monthly reporting on CHW activities
  • Provide regular reporting on your activities to your Line-Manager upon his/her solicitation
  • Provide a mission report and/or handover document at the end of contract.
    • Other
  • Participates in the team meeting
  • Any other related DDD tasks as assigned by supervisor/line manager.

 

Compliance & Ethics

Promote and encourage a culture of compliance and ethics throughout Dünya Doktorları Derneği. As applicable to the position, maintains a clear understanding of Dünya Doktorları Derneği and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

 

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within Dünya Doktorları Derneği and amongst beneficiaries served by Dünya Doktorları Derneği.

 

NB: considering the purpose and values of the organisation, DDD requests to its employee complete flexibility in term of duties and commitment, as their job description and job title can be adjusted throughout the year according to needs and priorities.

 

  1. Expected profile

Knowledge & Qualification

  • Medical certificate is preferred, public health and social studies degrees

Experience

  • 1-2 years’ experience with CHW management is an advantage

Languages

  • Required: Arabic, English (oral and written)

IT & Equipment

  • Good proficiency with Microsoft package

Intellectual & Physical (if required)

  • Good communication skills

General Qualities required:

  • Diplomatic;
  • Flexibility and capacity of adapt to complex and changing contexts;
  • Ability to work in an international context and collaborate with international and national experts;
  • Familiar with multicultural environment;

 

Dünya Doktorları Derneği is an equal opportunity employer whereby we ensure all hiring and employment decisions, and operates all programs, services, and functions without the practices that discriminate against any person employed or seeking employment based on race, colour, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, genetic information or any other status or characteristic protected under applicable law.

 

  1. How to apply:

 

Due to the urgency to fill this post, DDD reserves the right to review the CVs on a rolling basis and selected candidates may be interviewed prior to the closing dates listed, therefore early applications are encouraged.

DDD is not in a position to respond to every applicant individually due to the anticipated high number of applications.

Please note that only short-listed candidates will be contacted for the first interview.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

 

General Information

DDD retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer a contract with a modified job description or for a different duration, or to offer a contract at a lower grade.

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