• Ömeravni Mh. İnebolu Sk. No:67 Kabataş/Beyoğlu/İstanbul
  • +90 212 249 44 48

PROJECT CASE MANAGEMENT ASSISTANT – JINDIRES

 

Base: Jindires Status: Fixed-Term Contract
    Expected Starting date: ASAP

 

  1. Dünya Doktorları Derneği

Dünya Doktorları Derneği (DDD) is a Turkish based humanitarian non-governmental organisation that facilitates access to healthcare for populations affected by armed conflict, violence, natural disasters, disease, famine, poverty and exclusion.

 

Our organization collaborates with partners and key stakeholders to implement projects that facilitate access to primary and secondary-level healthcare services to respond to the medical needs of displaced population.

 

DDD is the 16th member of the Doctors of the World International Network that is committed to meeting the health needs of vulnerable people globally.

 

  1. Mission

Since 2015, DDD implements programs in both Turkey and Syria providing refugee and IDP communities with free access to healthcare services. DDD works with a range of humanitarian professionals and technical experts to provide Primary Healthcare (PHC), Mental Health and Psychosocial Support (MHPSS)services as well as sexual and reproductive health (SRH).

 

Since the beginning of the Syria and Iraqi crises, Turkey has become host to over 3 million refugees, migrants and asylum seekers which led to an increasing demand for health services. In this context, DDD’s intervention aims to assist local public health systems in providing and improving access to health and health related services to vulnerable populations among refugees and migrants in Turkey, specifically in Hatay, Izmir and Istanbul. In Syria, DDD runs health facilities in Idlib and Afrin provinces to deliver health-related services to IDPs. 

 

  1. Hierarchical & Functional links

Based in Jindires, Project Case Management Assistant is under the line management of the MHPSS Officer.

 

  1. Main Responsibilities
  • Mapping and referral mechanisms
  • Liaison
  • Outreach and group interventions
  • Needs assessments
  • Protection
  • Data collection and reporting systems
  • Other related tasks

 

  1. Function Details
  • Mapping and referral mechanisms
  • Conduct mapping of service providers;
  • Ensure a comprehensive and up to date service mapping;
  • Establish referral mechanisms and focal points in other key services;
  • Provide information on service changes and updates;
  • Initiate search for services specific beneficiaries’ needs;

 

  • Liaison
  • Liaise with various service providers and aid actors in the operational area;
  • If required, participate in interagency coordination meetings to receive and provide updates on needs and existing services;

 

  • Outreach and group interventions
  • Conduct outreach and community-based activities and other psychosocial group intervention;
  • Conduct outreach activities and keep ongoing communication with the communities, providing up to date information on available services;
  • Update the team on issues faced by the population, community resources, etc.
  • Organise meetings with community members, and facilitate the implementation of groups for information sharing, peer-support, etc.;

 

  • Needs assessments
  • Conduct needs assessments and establish action plans for support and follow up with individuals and families seeking psychosocial support;
  • Refer and accompany clients to specialised services, as necessary; and conduct other follow-up actions as agreed with clients in their care plan;
  • Maximise client’s health, wellness, safety, adaptation, and self-care through effective care coordination and case management;
  • Document assessment, action plans and actions taken, as well as client satisfaction with services, in accordance to DDD procedures;
  • Participate in general needs assessments of affected population;

 

  • Protection
  • Participate in ongoing protection monitoring;
  • Detect and document potential risk factors influencing the mental health status of the community, and people’s general psychosocial well-being;
  • Organise community meetings, seek and share valuable information for their protection, mental health and psychosocial well-being;

 

  • Data collection and reporting systems
  • Follow DDD’s data collection and reporting systems;
  • Keep accurate records of assessments and activities;
  • Submit weekly or monthly reports on all the activities implemented in accordance to DDD procedures;
  • Contribute other information on activities for program reporting and evaluation, including lessons learnt and success stories;

 

  • Other position related tasks
  • Participate in internal work meetings;
  • Report any security related issues to the line manager;
  • Support operational organisation of field trips and DDD programs;
  • Provide a mission report and/or handover document at the end of contract;
  • Assist in any other tasks related to the position, as required by DDD Management.

 

Compliance & Ethics

Promote and encourage a culture of compliance and ethics throughout Dünya Doktorları Derneği. As applicable to the position, maintains a clear understanding of Dünya Doktorları Derneği and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

 

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within Dünya Doktorları Derneği and amongst beneficiaries served by Dünya Doktorları Derneği.

 

NB: considering the purpose and values of the organisation, DDD requests to its employee complete flexibility in term of duties and commitment, as their job description and job title can be adjusted throughout the year according to needs and priorities.

 

  1. Expected profile

Knowledge & Qualification

  • Tertiary qualification/Degree in psychology or relevant field;

 

Experience

  • Minimum 1 year of professional experience in the humanitarian sector;
  • Demonstrated experience and skills in Case Management;

 

Languages

  • Required: Arabic & Turkish (oral and written);

 

IT & Equipment

  • Good proficiency with Microsoft package

 

Intellectual & Physical

  • Initiative and the ability to offer new ideas;
  • Organisational and planning skills;
  • Personal commitment to improving your own knowledge and skills.
  • Ability to work under pressure and handle stressful situation;
  • Ability to work independently;
  • Respect tight deadlines;

 

Communication & Information flow

  • Written and spoken communication skills;
  • Interpersonal skills and able to communicate with people at all levels;

 

General Qualities required:

  • Diplomatic;
  • Flexibility and capacity of adapt to complex and changing contexts;
  • Ability to work in an international context and collaborate with international and national experts;
  • Familiar with multicultural environment;

 

Dünya Doktorları Derneği is an equal opportunity employer whereby we ensure all hiring and employment decisions, and operates all programs, services, and functions without the practices that discriminate against any person employed or seeking employment based on race, colour, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, genetic information or any other status or characteristic protected under applicable law.

 

  1. How to apply:

 

Due to the urgency to fill this post, DDD reserves the right to review the CVs on a rolling basis and selected candidates may be interviewed prior to the closing dates listed.

DDD is not in a position to respond to every applicant individually due to the anticipated high number of applications.

Please note that only short-listed candidates will be contacted for the first interview.

 

General Information

DDD retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer a contract with a modified job description or for a different duration, or to offer a contract at a lower grade.

 

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