• Ömeravni Mh. İnebolu Sk. No:67 Kabataş/Beyoğlu/İstanbul
  • +90 212 249 44 48

MHPSS COORDINATOR – İSTANBUL

 

Base: Istanbul Status:  Fixed-term Contract
Starting date: ASAP

 

  1. Dünya Doktorları Derneği

 

Dünya Doktorları Derneği (DDD) is a humanitarian, impartial and independent non-governmental organisation based in Turkey, facilitating access to health care to populations affected by armed conflicts, internal violence, poverty or exclusion.

 

Dünya Doktorları Derneği (DDD) in Turkey, in collaboration with different partners, is running projects aiming at facilitating access and orienting beneficiaries to primary and secondary level of health care services, providing Mental Health & Psychosocial Support and Physiotherapy & Rehabilitation services to the refugees and migrants in Turkey.

 

Dünya Doktorları Derneği (DDD) is part of Doctors of the World international network. Please visit www.dunyadoktorlari.org.tr to learn more.

 

  1. Mission

Since the beginning of the Syrian and Iraqi crises, a massive influx of external population movements has taken place through the Turkish border into inside Turkey. Over 3 million refugees, migrants & asylum seekers are currently hosted in Turkey which led to an increasing demand for health services and put a serious burden on the system. A need arose for permanent health facilities to provide services; and hence improve access to the services to a large number of refugees and migrants.

 

In this context, Dünya Doktorları Derneği’s intervention aims at assisting the local public health system in providing and improving access to health and health related services to vulnerable populations among refugees and migrants in Turkey, specifically in Hatay, Izmir and Istanbul provinces.

 

The conflict between the Syrian army and opposition resulted in the death and casualties of thousands of people, massive displacements of populations within the country and into neighbouring countries. The DDD´s Turkey / Syria mission gradually grew around three main objectives:

  • Provision of Primary Health Care services and sexual and reproductive health services to target population in Syria and Turkey
  • Provide emergency medical relief/support through referrals in the areas of intervention in Syria

Provide Mental Health and Psychosocial support to target population.

 

  1. Hierarchical & Functional links

Based at the DDD Coordination Head Office in Istanbul, the Mental Health and Psycho-Social Support (MHPSS) Coordinator will report to the Program Coordinators.

The MHPSS Coordinator works in close collaboration with the Medical staff and the Monitoring and Evaluation (MEAL) team.

The MHPSS Coordinator will be directly managing MHPSS Managers and Supervisors and MHPSS Referent.

 

  1. Essential Duties
  • Development of MHPSS component;
  • Technical support;
  • Training and capacity building;
  • Monitoring and reporting;
  • Human resources and coordination;
  • Other.

 

  1. Responsibilities
  • Development of MHPSS component
  • Contribute to the development, review and upgrade of protocols and guidelines related to DDD MHPSS intervention;

 

  • Technical support
  • Support DDD and partner’s teams in the implementation of the MHPSS services in the project locations;
  • Ensure that the quality of the services provided in the supported structures are in compliance with DDD standards and in accordance with Turkish regulations and international conventions;
  • Promote the integration of a comprehensive approach to the projects both in Syria and Turkey
  • Support the field team and partner in developing and implementing referral mechanisms;
  • Ensure that activities follow up and monitoring processes are in place and applied by the partner;
  • Support in the budgeting process for MHPSS services and contribute to the financial monitoring, ensuring that purchases and expenses meet agreed criteria of quality and accountability.

 

  • Training and capacity building
  • Identify training needs of DDD and partners MHPSS team and develop the capacity building plan, adapting the training provided to the relevant needs in each location;
  • Develop appropriate training objectives, contents, evaluation tools and didactic materials;
  • Provide training and coaching to DDD and partner’s staff, within the frame of DDD standards and Turkish health policies;
  • Sensitise and train the medical/paramedical staff of the centres on psychological and psychosocial issues, when needed;
  • Encourage implementing partner staff to undertake personal and professional development, acting as facilitator whenever necessary.

 

  • Monitoring and reporting
  • Develop and implement monitoring and reporting tools, based on the DDD/Donor requirements;
  • Coordinate the supervision, monitoring and processes as per DDD commitments and plans, whilst ensuring appropriate information is collected and analysed;
  • Contribute to donor reports and monthly situation reports by providing relevant data related to MHPSS activities (including consolidation of information from field teams);
  • Contribute to need assessments, internal evaluations and project review for the identification of gaps, areas of improvement and new actions to undertake;

 

  • Human Resources and Coordination
  • Recruit, train and coach MHPSS Supervisors/Managers/Referents/Officers, ensuring the strengthening of local capacities among DDD Team;
  • Coordinate and evaluate the performance of MHPSS department’s staff;
  • Assess the internal and external resources to provide MH support to DDD local staff and ensure that staff mental health is adequately dealt with;
  • Ensure timely and effective communication between DDD Coordination, field staff and implementing partner on all professional matters.

 

  • Other tasks related to the position
  • Represent the Organisation with other NGOs, donors, local and national institutions and other parties, when requested;
  • enhancing good relationships and positive collaborations with all stakeholders;
  • Participate in the development of DDD strategic directions;
  • Provide a mission report and/or handover document at the end of contract;
  • Perform any other duties related with his/her positions, as required by DDD Management.

 

Compliance & Ethics

Promote and encourage a culture of compliance and ethics throughout Dünya Doktorları Derneği. As applicable to the position, maintains a clear understanding of Dünya Doktorları Derneği and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

 

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within Dünya Doktorları Derneği and amongst beneficiaries served by Dünya Doktorları Derneği.

NB: considering the purpose and values of the organisation, DDD requests to its employee complete flexibility in term of duties and commitment, as their job description and job title can be adjusted throughout the year according to needs and priorities.

 

  1. Expected profile

Education

  • Psychologist or Psychiatrist educational background is mandatory;

 

Professional experience

  • At least 8 years of professional experience, including 3 years in management/supervision positions;
  • Previous involvement in the humanitarian sector, as well as personal or professional experience in international contexts, will be an asset;
  • Demonstrated experience and skills in training and capacity-building;
  • Capacity to successfully promote quality improvement projects and evidence based practice;
  • Knowledge on gender and women’s rights and experience in projects addressing GBV will be an asset;
  • Proven experience in the use of monitoring and reporting tools;
  • Experience in project research and development.

 

Skills and qualities required

  • Proven analytical and problem solving capacities, as well as good synthesis and reporting skills;
  • Ability to work independently and with tight deadlines;
  • Flexibility and capacity of adaptation to complex and changing contexts;
  • Good communication and interpersonal skills, team spirit and ability to establish effective relationships with people of different nationalities and backgrounds.
  • Computer proficiency, including working knowledge of MS Office products (Word, Excel, PowerPoint) and web-based management systems.

 

Languages

  • Fluent Turkish and English mandatory (oral and written), Arabic would be a plus;

 

Dünya Doktorları Derneği is an equal opportunity employer whereby we ensure all hiring and employment decisions, and operates all programs, services, and functions without the practices that discriminate against any person employed or seeking employment based on race, colour, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, genetic information or any other status or characteristic protected under applicable law.

 

  1. How to apply:

 

Due to the urgency to fill this post, DDD reserves the right to review the CVs on a rolling basis and selected candidates may be interviewed prior to the closing dates listed.

DDD is not in a position to respond to every applicant individually due to the anticipated high number of applications.

Please note that only short-listed candidates will be contacted for the first interview.

 

General Information

DDD retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer a contract with a modified job description or for a different duration, or to offer a contract at a lower grade.

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